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Sale Ends 4/01/23

Key Account Coordinator

Department: Sales
Location: Norcross, GA

The Key Account Coordinator is a sales support role that is an integral to the success of the sales team. This position acts as the liaison between sales and other departments to ensure timely and complete delivery of presentation materials. This person will work very closely with the sales team to prepare sales presentations, complete item creation on customer portals, generate sales reports, and handle numerous other responsibilities that support the sales team. The ideal candidate possesses extreme attention to detail, a positive attitude, is adaptable to change, and is willing to roll their sleeves up and help wherever it is needed. The Key Account Coordinator reports to the Senior Director - Field Sales and Sales Operations and will support the sales team and the Chief Selling Officer.

Reports To: Senior Director

Primary Responsibilities

  • Coordinate the creation of sales presentations, working cross-functionally to make sure the necessary elements are pulled together in a professional and timely manner
  • Complete item creation either with retailer specific paperwork or customer portals
  • Prepare samples for shipment including UPC verification, occasional mockup creation, sample tagging, and shipment
  • Coordinate with marketing to fulfill image, PDP, & information requests
  • Serve as a liaison between sales and other departments to coordinate major projects
  • Proof customer specific POP materials such as rackstrips
  • Maintain market retail survey which includes product assortment/pricing and photography
  • Prepare ad-hoc reports using shipment data, customer portals, or POS reports
  • Distribute sales alerts & contracts and maintain logs
  • Develop relationships and serve as a back-up to key customer contacts
  • Perform other related department duties as required and assigned
  • Book travel arrangements as needed
  • Coordinate meetings for the sales teams, order and set up catering as need

Minimum Requirements

  • Bachelor’s degree preferred
  • Previous experience in sales support for a consumer-packaged goods firm is ideal
  • Proficiency in MS Excel, PowerPoint, and Word
  • Retail Link and Vendor Connect is a plus
  • Excellent verbal and written communication skills, with the ability to effectively communicate insights to all levels of the organization
  • Must be extremely detail oriented, able to handle multiple tasks at a time, and work with a sense of urgency


As an equal opportunity employer, Plaid prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.