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We are now accepting orders
Although many items are out of stock currently, we are working around the clock to get all your favorite Apple Barrel, Bucilla, Delta, FolkArt, and Mod Podge items back in stock as soon as we can! 

Our goal is to ship orders as quickly as possible; however, we are experiencing some delays in processing and shipping orders at this time. All orders will be shipped ground by FedEx SmartPost only, and a tracking number will be provided when your order ships.

We appreciate your understanding and continued support of Plaid products. If you have any questions, please contact us.

FAQs

Do you have any tips for determining the different colors of floss that come in the Bucilla kits?
The best way is to lay all of the strands out from light to dark. The instructional chart included in your kit will tell you how many yards of each color are in the kit so be sure the check the yardage when determining colors.
Help! I stained my needlework! What do I do?
The best way to try to remove the stain is to hand wash or soak your needlework project in a cold water/mild dish liquid detergent bath. Allow the project to soak. If desired, the project can also be slightly agitated with your fingers in the bath making sure all the soiled area is fully immersed in the soapy water. After soaking, rinse well under cool water. If necessary, repeat soaking in a fresh cool water/mild dish liquid detergent bath, then rinse well once again.

We recommend first trying to simply soak the project in cold water, mild dish liquid and vinegar (Use a mild soap like Joy or Ivory, and 1 ½ cups of vinegar for large projects. ½ cup for smaller project.) Freshen the mixture periodically. If that does not work, you can try a stain stick, but avoid anything that is detergent based.
 
How can I keep the edges of the fabric in my Bucilla kit from fraying?
Tape the edges of your fabric with masking tape.
How do I care for and store my Bucilla project?
To keep clean between seasons, wrap in white tissue paper and put in a cotton pillow case or cotton sheeting.
If item gets soiled, spot clean with a mild diluted dishwashing liquid. Lightly blot the area and lay flat to dry.
How do I determine how many strands of each color I will need for each stitch in my Bucilla needlecraft project?
Refer to the color symbol guide in the instructions. Look in the third column (the column with the hands separating the floss). The number in that column tells you how many strands you’ll need for each color in each stitch.
How do I find the middle of my fabric?
Fold your fabric in half horizontally, and then in half vertically. The point where your folds meet is the middle.
How do I launder my finished needle craft?
  • Upon completing a needle craft project, it is best to launder it and then set the floss dyes. To do this, begin with a cool water / mild dish liquid detergent bath. Fully immerse the completed project into the soapy water and slightly agitate the fabric using your fingers. 
  • Once clean, remove from the cool water bath and rinse well under cool water until the projects rinses clear. 
  • Next, immerse the project in a cool water/vinegar bath to set the floss colors. To do this, add just a splash of white distilled vinegar to a cool water bath. Allow the project to set a few minutes, then rinse well once again under cool water. 
  • Lay the washed project out flat on a white towel, then roll the towel up to remove excess water and begin drying. Do NOT wring the fabric. 
  • After towel drying, it is best to completely dry the project on an ironing board using a hot iron, with no steam. To do this, lay the washed project stitching side down / back side up on a clean ironing board. Place a pressing cloth over the back of the project and press using a hot, dry iron. Lift and move the iron and continue pressing until all areas are dry and pressed smooth.
How do I measure the count or weave of the fabric in my Bucilla kit?
Lay a ruler down straight against the edge of your fabric. Carefully count how many squares fall within an inch.
How do I read my Color & Symbol Guide for my Bucilla project?
The 1st column is for the type of stitch. The 2nd column is the symbol for the individual colors. The 3rd column is the number of strands to be used in stitching the design. The 4th column is the color name. (Please be advised that the color name is specific to your kit. You may use the same color in another kit and it will be named something different.) The 5th column shows the Bucilla Floss Color Number. The 6th column shows the number of yards your kit should contain of each color. (Please be advised that your kit may be sent 2-yard strands of floss. So if your kit calls for 4 yards of a certain color, you may have 2 long strings that equal that 4 yards.) The 7th column shows the color name in French and Spanish for our International Consumers.
How should I store my needlework?
It is best to wrap them in white tissue paper, place them in a box, and store them in a dry place. Do not store them in plastic.
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