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FAQs

Can I sell Plaid products on my website?
Yes, you may sell Plaid products online. If you would like to find a distributor of Plaid products or open an account with Plaid, please call our Customer Service Department at 800-842-4196.

EXCEPTION: If the product is a licensed design (ie: Disney, Mary Engelbreit, etc.) you MAY NOT sell online. You must contact the licensor to obtain permission to sell online.
Can I use Plaid products and patterns to make items for resale?
Yes, you may use our products and patterns to make projects to sell at craft shows and other smaller venues. You may not mass produce these projects without written permission from Plaid.

EXCEPTION: You MAY NOT make projects for resale using licensed designs (ie: Mary Engelbreit, Alma Lynne, etc). This is a violation of copyright laws. Specific inquiries should be addressed directly to the licensors of licensed designs.
Will you service a Plaid item that I bought second hand?
We only guarantee items that have been purchased from a major retailer or directly from Plaid.
After I apply Mod Podge to my cup or plate, can I still use it?
Mod Podge covered items are basically for decorative use and Mod Podge should be used for dry items only. However, if you place a paper doily on your decoupaged surface before placing the food, you can serve from your project.
Are the Paper Stencils reusable?
Yes, the paper stencils are a durable cardstock material and can be used up to approximately 10 times depending on how heavily saturated the paint is applied with each use.
Are there any surfaces not suited for Leather Studio™ paint?
Leather Studio™ is not recommended for suede, patent leather, satin, cracked or waterproofed shoes and accessories.
Do not use Leather Studio™ paints on other items such as furniture, automobile seats, etc. Also if a vinyl surface feels sticky or spongy, Leather Studio™ paint may not adhere.
Can I use FolkArt® and Apple Barrel paint on plaster?
Yes, you can use both FolkArt® and Apple Barrel paint on plaster. However, because plaster is very porous and sometimes dusty, you will need to first seal the piece with a clear acrylic matte spray sealer.
Do you have any tips on the best way to thread a needle?
Separate the strands of floss
Take one strand and double it (most cross stitches require 2 strands, while back stitches require just one.)
Thread the looped end of the strand through the eye of the needle
Pull the loop to the bottom
NEVER make knots in your floss, so as to ensure a smooth finished back.
How do I double load a flat brush when using the One Stroke™ Technique?
Wet your brush and gently tap on a paper towel to remove excess water. Pick up paint by dipping one corner of the brush in one color.
Dip the opposite corner of the brush in another color. This will form triangles at each corner of the brush.
Stroke brush back and forth on a clean spot on your palette to blend the paint.
Flip brush over to the other side and push it away from you, blending on the same spot on the palette. Be sure to keep the colors in the same spot on the blending area of the palette.

Notice how a correctly loaded and blended brush should look. The paint fills the brush 3/4ths of the way up the brush, but does not get into the ferrule of the brush. When the brush is loaded correctly, your strokes should feel as though the bristles glide.

If the brush is coarse or splits, you do not have enough paint on the brush. Reload the brush as needed, but do not blend on the palette after each reload or your paint will start to become muddy in your brush, with the colors blending together.

How do I stencil on fabric?
  1. Pre-wash and dry fabric. This will remove the sizing that comes in new fabric and help the paint bond better with the fibers.
  2. Place and secure fabric over a plastic-covered or waxed cardboard to create a firm surface for stenciling and to prevent bleed-through to any other part of the fabric.
  3. Load stencil brush by dabbing into paint puddle and circle on a paper towel to disperse the paint into the bristles and remove the excess. You can always go back and add more paint, however, an overloaded brush can cause an instant smudge that is next to impossible to remove from fabric.)
  4. Apply paint with either a pouncing or circular stroke. Let fabric thoroughly dry, at least 36 hours.
  5. Heat set by placing cloth over the stenciling and applying concentrated heat, at the wool setting, for several minutes. Launder or dry clean as you would any delicate fabric.
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