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Plaid Online Privacy Policy Statement

Each time you visit our website,, our web server automatically recognizes your domain name, the company that provides your Internet service. We use this information to ensure that our website is accessible and usable from multiple Internet Service Providers and browsers. We also retain information on which pages you accessed during your session to determine what areas of our site are visited most often. None of this information is associated with you specifically. In other words, we are not able to determine your name or other personal details when you visit our website.

The only way that we can learn of your personal information is if you supply us with it by becoming a member or emailing us. When you create an account or sign up for our email newsletter, we learn your email address. When you fill out our personal interest survey, we learn your crafting interests and other information that you voluntarily provide us. We collect this information to:

  • Improve our website by providing you with the content you want.
  • Notify you about updates to our website
  • Contact you for marketing purposes

We will only contact you WITH YOUR PERMISSION. If you wish to receive email newsletters from us in the future, please check the appropriate boxes in your personal profile under "MY ACCOUNT." You can also update your personal information from this page. If you supply us with your postal address or telephone number, you will only receive contact from us regarding information you have requested.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use data collected from that time forward for the new use.

You may contact us by:

  • Sending an e-mail to
  • Calling our Consumer Advisory Team at 800-842-4197
  • Writing to Plaid Enterprises, P.O. Box 7600, Norcross, GA 30091-7600

Thank you!