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Easter Sale! 20% OFF $60+

Save 20% on supplies, and dive into the world of creativity with the Let's Paint Program! View all of our Youtube playlists. 20% off on orders $60+ and get free U.S. ground shipping! This promotion cannot be combined with other promos. See shipping details.

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Sale Ends 3/2/24

Contact PLAID

Whether you have a question about a Plaid product or need help with your current crafting project, Plaid's friendly consumer team is available to answer all your questions.
 

By Email

To contact the team via email, please type your message in the following form. Choose the proper subject from the destination drop-down menu. We will do our best to respond to your inquiry within two business days.
 
 
 
   
 
 

By Phone

Just call (800) 842-4197 Monday through Friday from 8 a.m. until 5 p.m. ET to speak with a live member of the Consumer Advisory Team.

Customer Service: (800) 842-4197 toll-free | (678) 291-8100
M-F 8am - 5pm ET

To submit your product ideas or inquire about becoming a Plaid designer, please visit our idea submission page.

Interested in working at Plaid? Check out our careers page for available opportunities.

Press Inquiries

Please direct all news and press inquiries to:

Kyra Balentine
Director of Marketing
Plaid Enterprises, Inc.
kbalentine@plaidonline.com • (678) 291-8142