Inbox Inspiration

Subscribe to the PLAID Crafts Newsletter,
and we’ll throw in $10 towards your next purchase.

FAQs

Reset Filter
Will you service a Plaid item that I bought second hand?
We only guarantee items that have been purchased from a major retailer or directly from Plaid.
How can I obtain technical advice or help with using Plaid's products?
Our Consumer Advisory Team would love to help.
Call them at:
1-800-842-4197, Monday through Friday, 8 a.m. to 5 p.m. EST.
You can write to us at:
Consumer Advisory Team
Plaid Enterprises, Inc.
3225 Westech Dr.
Norcross, GA 30092-3500
Or send us an e-mail from the "Talk to Plaid" section of this website.
Does Plaid have a program that will pay me for using Plaid products in published magazine articles, books or pattern packets?
The Pay for Publication program will pay you for products used in published articles and projects and for demonstrating Plaid products on television. Find more information here or contact:
Plaid Enterprises, Inc.
Attn: Shauna Lallatin
3225 Westech Dr.
Norcross, GA 30092-3500

You may email Shauna Lallatin instead at slallatin@plaidonline.com.
Can I sell Plaid products on my website?
Yes, you may sell Plaid products online. If you would like to find a distributor of Plaid products or open an account with Plaid, please call our Customer Service Department at 800-842-4196.

EXCEPTION: If the product is a licensed design (ie: Disney, Mary Engelbreit, etc.) you MAY NOT sell online. You must contact the licensor to obtain permission to sell online.
Can I use Plaid products and patterns to make items for resale?
Yes, you may use our products and patterns to make projects to sell at craft shows and other smaller venues. You may not mass produce these projects without written permission from Plaid.

EXCEPTION: You MAY NOT make projects for resale using licensed designs (ie: Mary Engelbreit, Alma Lynne, etc). This is a violation of copyright laws. Specific inquiries should be addressed directly to the licensors of licensed designs.
I'm interested in working for Plaid. How can I submit a resume?
If you are interested in applying for a job at Plaid, please submit your resume by one of the following methods:
By Email - Send your resume as an attachment to: jobs@plaidonline.com
By Mail - Send your resume to: Plaid Enterprises, Inc., Attn. Human Resources, P.O. Box 7600, Norcross, GA 30091-7600
If it is determined that there is a match for your career interests and qualifications, you will be contacted by someone in the Human Resources department.
Questions? Ask an Expert